CrowdEyes wants to make forgotten objects part of the sustainable agenda

The Digital Lost & Found platform aims to help organizations get more lost items back to their owners — thereby contributing to less waste, fewer repurchases, and better utilization of resources.

Copenhagen, May 2026 – Jackets, bags, water bottles, electronics, sportswear, keys, glasses and personal belongings are forgotten every day at hotels, schools, sports halls, restaurants, events, cultural centers, transportation facilities and public institutions.


When the items are not returned to their owners, many of them end up on shelves, in storage rooms or in bags — often until they are discarded, donated or otherwise removed from the organization's premises.


CrowdEyes will help change that.


CrowdEyes is a digital Lost & Found platform that helps organizations register, manage and return lost items in a more structured, transparent and user-friendly way. The goal is simple: more things should find their way back to the people who already own them.


“The most sustainable item is often the one that doesn't need to be replaced. If we can help more people get their things back, we can also contribute to less waste and fewer unnecessary repurchases,” says Jann Kallehauge, initiator of CrowdEyes.


Forgotten items are also a resource issue

Lost items are often considered a practical service problem, but they also represent resources, materials, energy and economic value.


A jacket, a school bag, a pair of headphones or a charger is not just an object. It has been produced, transported, purchased and put to use. When it disappears from the owner's everyday life, there is often a need to buy a new one — even if the original object is still somewhere.

CrowdEyes should make it easier to break this pattern.


By digitizing the Lost & Found process, organizations can create a better overview of lost items and make it easier for owners to find them again, reducing the risk of useful belongings ending up as waste or being left unclaimed.


From storage room to digital reunion

Many organizations today handle forgotten items manually. This can be via notes, spreadsheets, emails, pictures on internal phones or physical boxes without an overall overview.

This makes it difficult for both employees and owners to find the right item.


With CrowdEyes, found objects can be digitally registered with relevant information and images. The owner can more easily search for their object and submit a request, after which the organization can verify ownership and document the return.


This way, more items can be put back into use faster.


“We see Lost & Found as more than an administrative task. It is also about responsible resource use. Every time an item finds its way back to its owner, you potentially avoid a new purchase and extend the lifespan of something that has already been produced,” says Jann Kallehauge.


Relevance for many industries

CrowdEyes is designed for organizations with many visitors, guests, students, customers, users or citizens. This includes:

  • hotels and accommodations
  • schools and educational institutions
  • sports halls, clubs and leisure facilities
  • amusement parks, events and cultural institutions
  • restaurants, cafes and nightlife
  • shopping centers and retail environments
  • transport operators and terminals
  • municipalities and public institutions


What these organizations have in common is that they often handle many forgotten items — and that a more efficient process can make a real difference.


At schools, this can involve large quantities of clothing, bags, water bottles and sportswear. At hotels, it can involve electronics, clothing, jewellery and personal belongings. At sports halls and leisure facilities, it can involve shoes, jackets, equipment and bags. At events and experience venues, it can involve everything from phones and keys to glasses, wallets and outerwear.


The more items handled, the greater the potential for reducing waste.


Sustainability in practice

CrowdEyes does not make organizations sustainable on its own. But the solution can be a concrete and practical contribution to more responsible operations.


Sustainability is not just about grand strategies, energy consumption and purchasing policies. It is also about everyday processes where resources can be better utilized.


A more efficient Lost & Found process can contribute to:

  • that more items are returned to their owners
  • that fewer useful things are thrown away
  • that the need for repurchases is reduced
  • that the organization gets a better overview of the amount of forgotten items
  • that handling and storage becomes more structured
  • that guests, students, citizens and customers experience a more responsible service


“We need to take better care of the things that already exist. CrowdEyes is our take on how technology can make a small but important everyday process more sustainable,” says Jann Kallehauge.


Better service and less waste go hand in hand

When a person gets their item back, it not only creates joy and relief, it can also strengthen the relationship between the organization and the user.


A forgotten item is often associated with annoyance, worry, or inconvenience. However, when the organization quickly and professionally helps the owner get the item back, a negative experience can be turned into a positive service experience.


CrowdEyes therefore combines sustainability, efficiency and customer experience in one unified process.


A digital solution to a physical challenge

Although forgotten items are physical, a large part of the problem lies in a lack of overview, communication and documentation. This is where digitization can make a difference.


CrowdEyes aims to help organizations move from unstructured repositories and manual lists to a more professional, traceable and user-friendly process.


“Our ambition is to make it easier for organizations to take responsibility for the items that are forgotten in their possession. Not by making the process more complicated, but by making it more simple, visible and efficient,” says Jann Kallehauge.


About CrowdEyes

CrowdEyes is a digital Lost & Found platform that helps organizations register, manage and return lost items in a simple, transparent and documented way.


The solution is developed for companies and organizations with many visitors, guests, students, customers or citizens — including hotels, schools, transportation providers, venues, sports halls, shopping centers, restaurants, cultural institutions and public organizations.


CrowdEyes' ambition is to make it easier for people to get their lost belongings back — and help organizations deliver better service with less manual administration and less waste.


 Vision: A world where no item truly stays lost.

Press contact

Jann Kallehauge

jka@crowdeyes.com

45 60 15 60 42